Frequently Asked Questions

Everything you need to know about our natural beauty solutions.

Are Calia Natural products 100% organic?

We prioritize high-quality, plant-based ingredients. While we use organic components whenever possible, our focus is on ensuring every formula is free from synthetic fragrances, sulfates, and parabens.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, usually arriving within 10-21 business days.

Do you test your products on animals?

Absolutely not. Calia Natural is committed to cruelty-free beauty. We never test our finished products or raw ingredients on animals.

What is your return policy?

We want you to love your hair and skin care. If you are not satisfied, you can return unused or lightly used products within 30 days of purchase for a full refund, minus shipping costs.

Are your plastic bottles recyclable?

Yes, all our packaging is designed with the environment in mind. Our bottles are made from recyclable HDPE or PET plastic to minimize our ecological footprint.

Can I use your hair care on color-treated hair?

Yes! Because our shampoos and conditioners are sulfate-free and pH balanced, they are gentle enough for color-treated and chemically processed hair.